Refund policy
Effective Date: July 2026
At C&C Precision, all parts are custom manufactured to customer specifications. Because our products are made to order, we generally do not accept returns or offer refunds.
Custom-Manufactured Products
All sales are final. Returns, cancellations, or refunds are not accepted for custom-manufactured parts unless otherwise agreed to in writing.
Quality Guarantee
C&C Precision is committed to manufacturing parts that conform to the specifications, dimensions, tolerances, and requirements agreed upon before production begins.
If a customer believes parts do not meet the mutually agreed-upon specifications, they must notify C&C Precision within 10 business days of receiving the order.
Upon review, if C&C Precision determines that the parts do not conform to the agreed specifications due to our manufacturing process, we will, at our discretion:
- Repair the parts;
- Remanufacture the parts; or
- Issue a refund or credit for the affected parts.
Customer Responsibility
Customers are responsible for providing complete and accurate drawings, CAD models, specifications, and other manufacturing requirements before production begins.
C&C Precision is not responsible for issues resulting from:
- Incorrect or incomplete drawings or specifications provided by the customer.
- Changes requested after production has started.
- Parts used outside their intended application.
- Normal cosmetic variations that do not affect the agreed specifications or function of the part.
Inspection
Customers should inspect all parts promptly upon delivery. Claims regarding nonconforming parts must be submitted in writing to info@candcprecision.com within 10 business days of receipt.
Contact
For questions regarding this policy or to report an issue, please contact:
C&C Precision
Claremont, New Hampshire, USA
Email: info@candcprecision.com